About I-BUY.AI

Owning things shouldn't be harder than buying them.

Buying got easy. A tap, and it's at the door in a day or two. But when something we bought stopped working, we were on our own again.

The hard part was never the broken part

It was everything after it. Finding the receipt. Working out whether it was still covered. Figuring out who to even ask. Every time, it felt like starting from zero in a maze of customer service teams, each one with its own rules, its own tools and its own amount of room to help.

Where do I even start?The store points you to the maker. The maker asks where you bought it. You're three calls in before anyone looks at the problem.

Every company works differentlyOne wants a web form, one wants a phone call, one wants a photo of a label you threw away with the box.

Help looks different everywhereSome teams can sort it out in one reply. Others need more from you, and it isn't always clear what. You don't find out which until you're in it.

So we're building the other half of the experience

I-BUY.AI keeps the record: what you bought, where, when, and what's covered. The AI behind it reads every receipt the moment it lands, quietly tracks every warranty and return deadline, and when something goes wrong, it works out your real odds before you send anything, so you know if a claim is worth the ask or there's a better fix. Then it writes the message for you, in the place most likely to get you answered, with everything they'll ask for already there.

As young parents, we once found out a toy we owned had been recalled as unsafe, and word never reached us from the store, so I-BUY.AI checks what you own against safety recall data too.

Our goal is simple. Owning something should feel as easy as buying it did.

One recordEvery receipt, product and date in one place.

Straight answersEven when the answer is "probably not covered."

You stay in chargeYou send every message yourself. We never contact a company for you.

Who we are, and how to reach us

I-BUY.AI is small and independent. It started as something we wanted for ourselves after one too many afternoons on hold, and it's growing one beta invite at a time. We read every note people send.

Contact usQuestions, feedback or trouble with your account? A real person reads every message.Receipts go to hi@i-buy.ai from the address on your account, not here.

help@i-buy.ai

I-BUY.AI is owned by Phipps Holdings LLC. See our Terms and Privacy Policy.