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JanSport warranty for backpacks & bags

45/100 Warranty ScoreRanked 13 of 32 brandsVaries by model line
The short version

JanSport doesn't cover everything, but keeps whole product and cooler bags covered for life. That full coverage is the same as most of the 32 brands we compared, which typically cover nothing in full. You don't need to register to get this coverage.

From JanSport's published warranty, checked October 2026.

What's covered

Full coverage: everything, parts and laborPartial coverage: some parts only, you usually pay labor
Purchase5 yrs10 yrs+Full: NonePartial: to lifetime
  • Partial coverageWhole productLifetime
  • Partial coverageCooler bags5 years
Varies by model line

JanSport words its warranty differently for some lines. This page shows the least generous one.

  • Backpacks and bagsFull: None. Partial to lifetime
  • Backpacks and bagsFull: Lifetime. No partial coverage
The fine print, decoded

What it leaves out

  • Normal wear and tear
  • Water damage
Good to know before you buy
  • Covers the original owner only.
  • You pay to ship the bag in (insured); JanSport pays return shipping.
  • Clean the bag before sending it in, and include photos of the damage and the style tag.
  • Spills inside the pack and normal wear are not covered.
  • Have your order confirmation number, the style code from the tag, and photos of the damage and tag ready.
  • You pay to ship the item in (prepaid and insured); JanSport pays return shipping.

How other brands compare for backpacks & bags

Compare all 32 brands
Where you buy it matters

How long stores give you to return it

Longest return window first, for backpacks & bags.

  1. CostcoMost itemsNo fixed deadline
  2. evoPacific Northwest and Mountain West storesMost items366 days
  3. BackcountryMost items90 days from delivery
  4. REIMost items90 days
  5. WalmartMost items90 days
  6. Big 5 Sporting GoodsWestern US storesMost items90 days
Show all 12 stores
  1. ScheelsMidwest and Mountain West storesMost items90 days
  2. Academy Sports + OutdoorsMost items60 days
  3. Bass Pro ShopsMost items60 days
  4. Cabela'sMost items60 days
  5. HibbettMost items60 days
  6. Sportsman's WarehouseMost items30 days

From each store's published return policy, using its rule for backpacks & bags where it has one. Member and holiday extensions aren't counted. Check yours before you buy.

Work at JanSport and see something out of date? Send us the current terms and we'll check and update this page.Suggest a correction

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