How Altra stands behind what it sells

1 product type in our library. Made by VF Corporation.

Coverage by product

Full coverage: everything, parts and laborPartial coverage: some parts only, you usually pay labor
Good to know before you buy
  • Only shoes bought from Altra or an authorized Altra seller are covered. Keep the receipt.
  • File a separate claim for each pair, with photos of the whole shoe, the problem and the tag inside the tongue.
  • Worn-out soles, fading and fit or blister problems are not covered.
  • Altra may send a replacement or an e-gift card instead of a refund.
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