How Amazon stands behind what it sells

2 product types in our library. Made by Amazon.com, Inc..

Coverage by product

Full coverage: everything, parts and laborPartial coverage: some parts only, you usually pay labor
  • Smart HomeRanked 5 of 18
    Full: 1 yearNo partial coverage
  • ThermostatsRanked 5 of 5
    Full: NonePartial: to 1 yearPartial covers: Whole productUnverified
Good to know before you buy
  • Echo Dot, Echo Pop and Echo Flex have only 90 days of coverage.
  • Kids editions come with a 2-year Worry-Free Guarantee.
  • Back up and remove any memory card before sending a device in.
  • Amazon's device warranty lasts one year; extra years come only from a paid protection plan.
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