How Amazon stands behind what it sells
2 product types in our library. Made by Amazon.com, Inc..
Coverage by product
Full coverage: everything, parts and laborPartial coverage: some parts only, you usually pay labor
- Smart HomeRanked 5 of 18Full: 1 yearNo partial coverage
- ThermostatsRanked 5 of 5Full: NonePartial: to 1 yearPartial covers: Whole productUnverified
Good to know before you buy
- Echo Dot, Echo Pop and Echo Flex have only 90 days of coverage.
- Kids editions come with a 2-year Worry-Free Guarantee.
- Back up and remove any memory card before sending a device in.
- Amazon's device warranty lasts one year; extra years come only from a paid protection plan.
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