How August / Yale stands behind what it sells
2 product types in our library. Made by Fortune Brands Innovations.
Coverage by product
Full coverage: everything, parts and laborPartial coverage: some parts only, you usually pay labor
- Smart HomeRanked 7 of 18Full: 1 yearNo partial coverage
- Smart LocksRanked 10 of 12Full: 1 yearNo partial coverage
Good to know before you buy
- Covers the original purchaser only.
- Only products bought from August or an authorized retailer are covered; pawn shop, private-sale and liquidation purchases are not.
- Product must be bought and used in the US or Canada.
- Covers the original buyer only, and lifetime coverage ends if you move out of the home where the lock was installed.
- Keep proof of purchase showing when and where you bought it.
- Get an RMA number from Yale before mailing a lock back.
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