How August / Yale stands behind what it sells

2 product types in our library. Made by Fortune Brands Innovations.

Coverage by product

Full coverage: everything, parts and laborPartial coverage: some parts only, you usually pay labor
  • Smart HomeRanked 7 of 18
    Full: 1 yearNo partial coverage
  • Smart LocksRanked 10 of 12
    Full: 1 yearNo partial coverage
Good to know before you buy
  • Covers the original purchaser only.
  • Only products bought from August or an authorized retailer are covered; pawn shop, private-sale and liquidation purchases are not.
  • Product must be bought and used in the US or Canada.
  • Covers the original buyer only, and lifetime coverage ends if you move out of the home where the lock was installed.
  • Keep proof of purchase showing when and where you bought it.
  • Get an RMA number from Yale before mailing a lock back.
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