How Brother stands behind what it sells

2 product types in our library. Made by Brother Industries.

Coverage by product

Full coverage: everything, parts and laborPartial coverage: some parts only, you usually pay labor

Printers & ScannersRanked 6 of 8
Full: 3 monthsPartial: to 1 yearPartial covers: Parts only (after 90 days)
Sewing MachinesRanked 1 of 3
Full: 1 yearPartial: to 25 yearsPartial covers: Head parts; Electronic pattern components

Good to know before you buy

Covers the original buyer only, and only if bought from Brother or an authorized US seller.
Keep a dated receipt showing it was bought in the US.
You pay to ship it to the service center; Brother pays to send it back.
Using non-Brother ink, toner or parts that cause damage is not covered.
Covers the original buyer only; refurbished units and floor models are not covered.
Keep a dated receipt.

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