How Casabrews stands behind what it sells

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Coverage by product

Full coverage: everything, parts and laborPartial coverage: some parts only, you usually pay labor
Good to know before you buy
  • Keep your order number or receipt; it's needed for any claim.
  • Descale and clean regularly: failures from mineral buildup or dried milk can be refused.
  • Seals, gaskets, filter baskets and water filters count as wear parts and aren't covered.
  • Casabrews usually sends a prepaid return label for approved claims.
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