How Coway stands behind what it sells

2 product types in our library. Made by Coway Co..

Coverage by product

Full coverage: everything, parts and laborPartial coverage: some parts only, you usually pay labor
  • Air Purifiers & FansRanked 8 of 14
    Full: 1 yearPartial: to 5 yearsPartial covers: Motor and electronic parts (ProX, 400/400S, 300/300S, Icon/IconS); Motor and electronic parts (other Airmega models); Motor and electronic parts (Airmega 50, 100)
  • Air QualityRanked 13 of 30
    Full: 1 yearNo partial coverage
Good to know before you buy
  • Covers the original buyer only; used units or ones from unauthorized sellers are not covered.
  • Keep your receipt and take a video of the problem; Coway asks for both.
  • Using non-Coway filters can void coverage.
  • Covers the original buyer only; units bought used or from unauthorized sellers are not covered.
  • You'll need your receipt and a short video of the problem to file a claim.
  • Using non-Coway filters can void coverage for problems they cause.
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