How Coway stands behind what it sells
2 product types in our library. Made by Coway Co..
Coverage by product
Full coverage: everything, parts and laborPartial coverage: some parts only, you usually pay labor
- Air Purifiers & FansRanked 8 of 14Full: 1 yearPartial: to 5 yearsPartial covers: Motor and electronic parts (ProX, 400/400S, 300/300S, Icon/IconS); Motor and electronic parts (other Airmega models); Motor and electronic parts (Airmega 50, 100)
- Air QualityRanked 13 of 30Full: 1 yearNo partial coverage
Good to know before you buy
- Covers the original buyer only; used units or ones from unauthorized sellers are not covered.
- Keep your receipt and take a video of the problem; Coway asks for both.
- Using non-Coway filters can void coverage.
- Covers the original buyer only; units bought used or from unauthorized sellers are not covered.
- You'll need your receipt and a short video of the problem to file a claim.
- Using non-Coway filters can void coverage for problems they cause.
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