How Dream On Me stands behind what it sells

2 product types in our library.

Coverage by product

Full coverage: everything, parts and laborPartial coverage: some parts only, you usually pay labor
  • Baby GearRanked 25 of 26
    Full: NoneNo partial coverage
  • MattressesRanked 21 of 32
    Full: NonePartial: to 10 yearsPartial covers: Mattress core; Mattress cover
Good to know before you buy
  • Covers the original buyer only. Keep your receipt.
  • Keep the mattress tag on and send a photo of the label with a claim.
  • Machine-washing the cover on anything but delicate voids the warranty.
  • You need proof of purchase and photos showing the product's condition to make a claim.
  • Have the model number and manufacture date from the product's warning label ready.
  • Only products bought from Dream On Me or an authorized retailer are covered; used or secondhand items are not.
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