How DreamCloud stands behind what it sells

3 product types in our library. Made by Resident Home.

Coverage by product

Full coverage: everything, parts and laborPartial coverage: some parts only, you usually pay labor

Bed Frames & BasesRanked 16 of 19
Full: NonePartial: to 2 yearsPartial covers: Whole product
Bedding & PillowsRanked 16 of 20
Full: NonePartial: to 1 yearPartial covers: Whole product
MattressesRanked 4 of 32
Full: 10 yearsPartial: to lifetimePartial covers: Whole mattress (after year 10)

Good to know before you buy

Covers the original buyer only; keep your receipt.
Damage during moves or storage isn't covered.
Follow the care and laundry label, or the warranty may not apply.
Sagging must be deeper than 1.5 inches to count as a defect.
Use a proper foundation or solid base and never remove the cover, or the warranty is void.
After year 10 you pay $50 each way for transport unless a defect is confirmed.

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