How ecobee stands behind what it sells

2 product types in our library. Made by Generac Holdings Inc..

Coverage by product

Full coverage: everything, parts and laborPartial coverage: some parts only, you usually pay labor
  • Smart HomeRanked 2 of 18
    Full: 3 yearsNo partial coverage
  • ThermostatsRanked 1 of 5
    Full: 3 yearsNo partial coverageCheck your model's manual
Good to know before you buy
  • Removing and reinstalling the thermostat is not covered.
  • Coverage applies only in the country where you bought it.
  • Cameras and other ecobee devices may have different terms; this covers thermostats.
  • Keep your receipt; proof of purchase is required.
  • Removal and reinstallation costs are not covered.
  • Claims go through an authorized Generac service dealer.
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