How Ecovacs (Deebot) stands behind what it sells

2 product types in our library. Made by Ecovacs Group.

Coverage by product

Full coverage: everything, parts and laborPartial coverage: some parts only, you usually pay labor

Good to know before you buy

Covers the original purchaser only. Keep your receipt to show the purchase date.
Batteries and side brushes count as wear parts and are not covered.
A repair or replacement does not restart the 1-year clock.
Covers the original purchaser only, and only if bought from ECOVACS or an authorized dealer.
Certified refurbished units get 3 months instead of 12.
Batteries and brushes are treated as consumables unless they fail from a defect.

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