How Eight Sleep stands behind what it sells
2 product types in our library.
Coverage by product
Full coverage: everything, parts and laborPartial coverage: some parts only, you usually pay labor
- Mattress ToppersRanked 1 of 3Full: NonePartial: to 5 yearsPartial covers: Whole Pod, extended with membership; Whole Pod (cover and hub)
- MattressesRanked 22 of 32Full: NonePartial: to 10 yearsPartial covers: Mattress foam and cover; Technology layer
Good to know before you buy
- Covers the original buyer only, starting on the delivery date.
- Coverage needs an active Eight Sleep membership; Enhanced or Elite membership extends it to 5 years.
- Upgrading to a newer Pod ends the old Pod's warranty.
- Keep your receipt and the law tag; both are needed for a claim.
- Sagging must be deeper than 1 inch, on a proper solid foundation.
- Keep the mattress covered at all times or the warranty is void.
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