How eufy stands behind what it sells

5 product types in our library. Made by Anker Innovations.

Coverage by product

Full coverage: everything, parts and laborPartial coverage: some parts only, you usually pay labor
Good to know before you buy
  • Keep your receipt; eufy needs proof you bought from eufy or an authorized seller like Amazon, Best Buy or Costco.
  • Weather wear on outdoor cameras and storm or lightning damage are not covered.
  • eufy is not responsible for recorded video lost during use or repair.
  • Keep your receipt; eufy needs proof you bought from eufy or an authorized seller.
  • Scratches, fading and rust that don't affect how the lock works are not covered.
  • Covers the original buyer only; keep your receipt showing date and model.
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