How Goal Zero stands behind what it sells
6 product types in our library. Made by NRG Energy.
Coverage by product
Full coverage: everything, parts and laborPartial coverage: some parts only, you usually pay labor
- Chargers & CablesRanked 1 of 9Full: 5 yearsNo partial coverage
- Generators & Power StationsRanked 5 of 7Full: NonePartial: to 5 yearsPartial covers: 6th-gen Yeti power station; Yeti X / CORE power station; Lead-acid Yeti power station
- Headlamps & LightsRanked 9 of 10Full: 2 yearsNo partial coverage
- Home Batteries & PowerRanked 12 of 16Full: NonePartial: to 5 yearsPartial covers: Yeti 6th Gen power station; Yeti NMC power station; Lead-acid Yeti power station
- Power Stations & BatteriesRanked 2 of 8Full: 5 yearsNo partial coverage
- SolarRanked 12 of 14Full: NonePartial: to 2 yearsPartial covers: Solar panel
Good to know before you buy
- Covers the original buyer only. Keep your receipt as proof of the purchase date.
- Charge the battery within 7 days of buying and at least every 6 months, or battery coverage can be refused.
- You pay shipping to send the unit in; Goal Zero pays to send it back.
- Open-box units get only 6 months of coverage.
- Keep your receipt; it sets the start of your warranty.
- Fully charge battery products within 7 days of buying them.
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