How Govee stands behind what it sells
4 product types in our library. Made by Shenzhen Intellirocks Tech.
Coverage by product
Full coverage: everything, parts and laborPartial coverage: some parts only, you usually pay labor
- LightingRanked 19 of 23Full: NonePartial: to 1 yearPartial covers: Whole product
- Outdoor LightingRanked 7 of 9Full: NonePartial: to 1 yearPartial covers: Whole product
- Security Systems & CamerasRanked 6 of 9Full: 1 yearNo partial coverage
- Smart HomeRanked 10 of 18Full: 1 yearNo partial coverage
Good to know before you buy
- If you bought from a store like Walmart, Costco or Best Buy, the store handles the claim.
- Keep your order number or invoice and take photos of the box label and the defect.
- Coverage applies only in the country where you bought it.
- Coverage starts on the delivery date and lasts 12 months.
- Have your order number or invoice plus photos of the box label, shipping label and defect ready.
- If you bought it at Walmart, Costco or Best Buy, the claim goes through that store.
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