How Hatch stands behind what it sells

2 product types in our library. Made by Hatch Baby.

Coverage by product

Full coverage: everything, parts and laborPartial coverage: some parts only, you usually pay labor
Good to know before you buy
  • Connect the device in the Hatch app: the 1-year warranty is counted from when it is registered there.
  • Covers the original buyer only, for products bought from Hatch or an authorized seller.
  • Hatch sends a replacement (it may be refurbished), and the replacement itself isn't covered.
  • Keep your receipt; Hatch may ask for proof of purchase (required for Rest Go).
  • Only covered if bought new or certified refurbished from Hatch or an authorized seller.
  • The year starts when you connect the device to the Hatch app; for Rest Go keep your receipt.
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