How Hatch stands behind what it sells
2 product types in our library. Made by Hatch Baby.
Coverage by product
Full coverage: everything, parts and laborPartial coverage: some parts only, you usually pay labor
- Baby GearRanked 12 of 26Full: 1 yearNo partial coverage
- Sound MachinesRanked 3 of 4Full: 1 yearNo partial coverage
Good to know before you buy
- Connect the device in the Hatch app: the 1-year warranty is counted from when it is registered there.
- Covers the original buyer only, for products bought from Hatch or an authorized seller.
- Hatch sends a replacement (it may be refurbished), and the replacement itself isn't covered.
- Keep your receipt; Hatch may ask for proof of purchase (required for Rest Go).
- Only covered if bought new or certified refurbished from Hatch or an authorized seller.
- The year starts when you connect the device to the Hatch app; for Rest Go keep your receipt.
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