How Helix stands behind what it sells
3 product types in our library. Made by 3Z Brands.
Coverage by product
Full coverage: everything, parts and laborPartial coverage: some parts only, you usually pay labor
- Bed Frames & BasesRanked 10 of 19Full: NonePartial: to 5 yearsPartial covers: Bed frame or foundation
- Bedding & PillowsRanked 17 of 20Full: NonePartial: to 1 yearPartial covers: Pillow
- MattressesRanked 14 of 32Full: NonePartial: to lifetimePartial covers: Mattress
Good to know before you buy
- Covers the original buyer only; keep your receipt.
- Have photos ready: the problem area, the whole mattress without bedding, and the base underneath.
- A base with slats more than 5 inches apart can void the warranty.
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