How Henckels stands behind what it sells
2 product types in our library. Made by Zwilling J.A. Henckels.
Coverage by product
Full coverage: everything, parts and laborPartial coverage: some parts only, you usually pay labor
- Cookware & BakewareRanked 30 of 99Full: NonePartial: to lifetimePartial covers: Whole product
- Knives & Kitchen ToolsRanked 17 of 60Full: NonePartial: to lifetimePartial covers: Whole product
Good to know before you buy
- Covers the original buyer only, for items bought in the US from Henckels or an authorized US seller.
- Henckels replaces defective items; it doesn't repair them.
- Normal wear and tear and misuse aren't covered.
- Store staff can't help with warranty claims; file online.
- Covers the original buyer only, for products bought in the US from ZWILLING or an authorized seller.
- Keep your receipt, order confirmation or card statement: claims without proof of purchase cannot be processed.
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