How Herschel Supply Co. stands behind what it sells

2 product types in our library. Made by Herschel Supply Company (private).

Coverage by product

Full coverage: everything, parts and laborPartial coverage: some parts only, you usually pay labor

Backpacks & BagsRanked 11 of 32
Full: NonePartial: to lifetimePartial covers: Whole bag (materials and manufacturing)
Luggage & BagsRanked 10 of 31
Full: NonePartial: to lifetimePartial covers: Whole product

Good to know before you buy

Covers the original buyer only, and only if bought from an authorized retailer.
With a receipt you get a replacement or a gift card for the full price; without one, store credit for 70%.
Photograph the satin tag inside the liner for the claim.
Keep the bag until the claim is finished.
Covers the original buyer only, and only if bought from an authorized Herschel retailer.
With your receipt you get a gift card for what you paid; without it, store credit for 70% of the item's last price.

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