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How Kendra Scott stands behind what it sells

2 product types in our library. Made by Kendra Scott LLC.

Coverage by product

Full coverage: everything, parts and laborPartial coverage: some parts only, you usually pay labor
  • JewelryRanked 9 of 11
    Full: NonePartial: to 1 yearPartial covers: Fine jewelry piece
  • WatchesRanked 22 of 28
    Full: NonePartial: to 2 yearsPartial covers: Movement, hands and dial
Good to know before you buy
  • Only one free repair, within a year of purchase.
  • Keep your receipt; proof of purchase is required.
  • Keep a printed copy of your receipt; you send a copy with the claim.
  • Battery, strap, bracelet, case, crystal and plating are not covered.
  • Must be bought from an authorized retailer.
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