How KidKraft stands behind what it sells

2 product types in our library.

Coverage by product

Full coverage: everything, parts and laborPartial coverage: some parts only, you usually pay labor
  • Full: NonePartial: to 3 monthsPartial covers: Missing or damaged parts
  • PlaysetsRanked 4 of 7
    Full: NonePartial: to 5 yearsPartial covers: Wood (rot, decay, insects); All parts (materials and workmanship); Missing or damaged parts in box
Good to know before you buy
  • Only missing or damaged parts are covered, and only for 90 days after purchase.
  • Have your model number, the batch code on the item and your receipt ready.
  • Covers the original owner only and can't be transferred. Keep your dated receipt or register the product.
  • For home use only; public use voids the warranty.
  • Bought from a non-approved retailer? The warranty doesn't apply.
  • After year one, you pay shipping and handling for replacement wood parts.
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