How Kobo stands behind what it sells
1 product type in our library. Made by Rakuten.
Coverage by product
Full coverage: everything, parts and laborPartial coverage: some parts only, you usually pay labor
- Tablets & E-ReadersRanked 3 of 4Full: NonePartial: to 1 yearPartial covers: Whole product
Good to know before you buy
- Keep your dated receipt or gift receipt; it is required for a claim.
- Buy from an authorized seller; units from unauthorized dealers are not covered.
- You pay to ship the device to Kobo; Kobo pays to ship the fixed or replacement unit back within the US.
- Back up your books and notes first; Kobo is not responsible for lost data.
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