How Misen stands behind what it sells
2 product types in our library.
Coverage by product
Full coverage: everything, parts and laborPartial coverage: some parts only, you usually pay labor
- Cookware & BakewareRanked 38 of 99Full: NonePartial: to lifetimePartial covers: Whole pan (defects)
- Knives & Kitchen ToolsRanked 22 of 60Full: NonePartial: to lifetimePartial covers: Knife (defects)
Good to know before you buy
- Covers only the original buyer who bought directly from Misen; retailer, reseller and secondhand purchases aren't covered.
- Damage from misuse, accidents, normal wear or not following the care instructions isn't covered.
- Carbon steel patina, rust spots and stripped seasoning are cosmetic and not covered.
- Regular nonstick coating is covered for 2 years from purchase; Carbon Nonstick pans are covered for life.
- Chips, dulling, discoloration and rust are not treated as defects.
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