How Mohawk stands behind what it sells
2 product types in our library. Made by Mohawk Industries.
Coverage by product
Full coverage: everything, parts and laborPartial coverage: some parts only, you usually pay labor
- FlooringRanked 3 of 18Full: NonePartial: to lifetimePartial covers: Manufacturing defects; Structure and moisture (engineered only)Check your model's manual
- Rugs & CarpetRanked 2 of 8Full: NonePartial: to lifetimePartial covers: Stain and soil resistance; 30-day satisfaction exchange
Good to know before you buy
- Covers owner-occupied, single-family homes only, with professional installation.
- Keep your invoice, the sample label, cleaning receipts and a 2 x 3 ft leftover piece.
- Have the carpet professionally hot-water cleaned at least every 18 months to keep coverage.
- Start a claim in writing through the store that sold you the carpet.
- Covers the original buyer only, in the original installation.
- Keep your receipt; proof of purchase is required for a claim.
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