How Mr. Heater stands behind what it sells
4 product types in our library. Made by Enerco Group.
Coverage by product
Full coverage: everything, parts and laborPartial coverage: some parts only, you usually pay labor
- Air QualityRanked 26 of 30Full: NonePartial: to 1 yearPartial covers: Whole product (parts and replacement)
- Fire PitsRanked 8 of 11Full: NonePartial: to 1 yearPartial covers: Whole product (parts or replacement); Factory reconditioned heaters
- Fireplaces & HeatersRanked 22 of 29Full: NonePartial: to 1 yearPartial covers: Whole product (parts or replacement only)
- Jobsite HeatersRanked 2 of 3Full: NonePartial: to 3 yearsPartial covers: Unit heaters; Whole product (parts and replacement); Factory reconditioned heaters
Good to know before you buy
- Keep your receipt and the heater's serial number; you'll need both to file a claim.
- Factory reconditioned heaters get only 90 days of coverage.
- Using third-party or homemade attachments, or cooking on a Buddy heater, voids the warranty.
- Empty all fuel before shipping the heater back.
- The warranty replaces the heater or parts; it does not pay for service.
- Using non-approved attachments voids the warranty.
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