How Nalgene stands behind what it sells

2 product types in our library. Made by Thermo Fisher Scientific.

Coverage by product

Full coverage: everything, parts and laborPartial coverage: some parts only, you usually pay labor
  • DrinkwareRanked 6 of 16
    Full: NonePartial: to lifetimePartial covers: Bottles and containers
  • Drinkware & CoolersRanked 13 of 32
    Full: NonePartial: to lifetimePartial covers: Bottle and parts (cracks, breaks)
Good to know before you buy
  • Scratches, nicks and worn prints are not covered.
  • Send a photo of the damaged bottle with the online form; replacements take 2 to 3 weeks.
  • Epic filter bottles are handled by Epic Water Filters, not Nalgene.
  • Nalgene does not take returns; defective bottles are replaced.
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