How Ororo stands behind what it sells

2 product types in our library.

Coverage by product

Full coverage: everything, parts and laborPartial coverage: some parts only, you usually pay labor
  • Gloves & HatsRanked 7 of 10
    Full: NonePartial: to 1 yearPartial covers: Heating elements and battery
  • Outerwear & JacketsRanked 14 of 18
    Full: NonePartial: to 3 yearsPartial covers: Heating elements; Battery; Heating elements and battery (other authorized sellers)
Good to know before you buy
  • You pay shipping for the return and the replacement.
  • Keep your receipt; items from unauthorized sellers are not covered.
  • Fabric, zippers and normal wear are not covered; follow the washing instructions.
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