How Our Place stands behind what it sells
4 product types in our library.
Coverage by product
Full coverage: everything, parts and laborPartial coverage: some parts only, you usually pay labor
- Air Fryers & MulticookersRanked 28 of 34Full: NonePartial: to 1 yearPartial covers: Whole product
- Cookware & BakewareRanked 84 of 99Full: NonePartial: to 1 yearPartial covers: Dinnerware (defects)
- Knives & Kitchen ToolsRanked 26 of 60Full: NonePartial: to lifetimePartial covers: Knife (defects)
- Small AppliancesRanked 75 of 86Full: NonePartial: to 1 yearPartial covers: Whole appliance
Good to know before you buy
- Proof of purchase is required for every claim, even for gifts.
- Coverage starts when the appliance is delivered, not when it is ordered.
- Keep proof of purchase, even for gifts.
- Coverage ends if the item is sold or passed on.
- Chips or cracks from drops or sudden temperature changes aren't covered.
- Lifetime cover lasts for the original buyer's lifetime only.
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