How Philips stands behind what it sells
9 product types in our library. Made by Signify (Philips lighting) and Versuni (Philips kitchen appliances), both licensed.
Coverage by product
Full coverage: everything, parts and laborPartial coverage: some parts only, you usually pay labor
- Air Fryers & MulticookersRanked 14 of 34Full: 1 yearNo partial coverage
- Air QualityRanked 5 of 30Full: 2 yearsNo partial coverage
- Blenders & MixersRanked 31 of 37Full: NonePartial: to 2 yearsPartial covers: Whole productUnverified
- Coffee & Espresso MakersRanked 41 of 69Full: 1 yearNo partial coverage
- Headphones & EarbudsRanked 14 of 19Full: NonePartial: to 2 yearsPartial covers: Headphones (TAH8506)
- Hearing AidsRanked 3 of 3Full: NonePartial: to 2 yearsPartial covers: Hearing aid (excluding spare parts)
- LightingRanked 13 of 23Full: NonePartial: to 3 yearsPartial covers: Energy Star-certified products; Whole product
- Small AppliancesRanked 57 of 86Full: NonePartial: to 2 yearsPartial covers: Whole product
- TVsRanked 5 of 14Full: 2 yearsNo partial coverage
Good to know before you buy
- Check your model's Philips support page; it shows how long that model is covered.
- Keep your receipt to start an exchange or repair.
- Buy from an authorized dealer and keep your original receipt.
- You pay shipping to send a faulty product in.
- Commercial use is not covered.
- Covers the original buyer only, and only if bought from Philips Hue or an authorized seller.
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