How Purple stands behind what it sells

2 product types in our library. Made by Purple Innovation.

Coverage by product

Full coverage: everything, parts and laborPartial coverage: some parts only, you usually pay labor
Good to know before you buy
  • Covers the original buyer only. Keep your receipt.
  • Covers the original buyer only, and only if bought from Purple or an authorized store.
  • Keep the law tags and your receipt; you'll also need photos of the bed frame or base.
  • After the first 100 days you pay to ship the mattress for a warranty claim.
  • Don't take the cover off; that can void the warranty.
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