How Purple stands behind what it sells
2 product types in our library. Made by Purple Innovation.
Coverage by product
Full coverage: everything, parts and laborPartial coverage: some parts only, you usually pay labor
- Bedding & PillowsRanked 1 of 20Full: 10 yearsNo partial coverage
- MattressesRanked 9 of 32Full: 10 yearsNo partial coverage
Good to know before you buy
- Covers the original buyer only. Keep your receipt.
- Covers the original buyer only, and only if bought from Purple or an authorized store.
- Keep the law tags and your receipt; you'll also need photos of the bed frame or base.
- After the first 100 days you pay to ship the mattress for a warranty claim.
- Don't take the cover off; that can void the warranty.
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