How Ray-Ban stands behind what it sells
2 product types in our library. Made by EssilorLuxottica.
Coverage by product
Full coverage: everything, parts and laborPartial coverage: some parts only, you usually pay labor
- EyewearRanked 5 of 7Full: NonePartial: to 2 yearsPartial covers: Frame and lenses (defects); AI glasses (defects)
- SunglassesRanked 10 of 12Full: NonePartial: to 2 yearsPartial covers: Frame, hinges and lenses
Good to know before you buy
- Report the defect within two months of noticing it.
- You need proof of purchase showing the date and the store, and it must be an authorized Luxottica dealer.
- Scratched lenses count as normal wear and are not covered.
- Buy from an authorized Ray-Ban seller and keep your receipt; you will need it plus photos of the problem.
- Report a defect within 2 months of noticing it.
- Scratches and accidental breakage are not covered.
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