How Ray-Ban Meta stands behind what it sells
1 product type in our library. Made by EssilorLuxottica / Meta Platforms.
Coverage by product
Full coverage: everything, parts and laborPartial coverage: some parts only, you usually pay labor
- Smartwatches & WearablesRanked 13 of 14Full: NonePartial: to 1 yearPartial covers: Whole glasses
Good to know before you buy
- Report the defect within two months of noticing it.
- Keep proof of purchase from an authorized seller.
- Ray-Ban decides whether to repair, replace or refund.
- Keep your receipt: a claim needs proof of purchase and clear photos of the problem.
- Drops, crushing and self-repair attempts are not covered.
- Glasses bought from Meta can also be handled through the Meta Help Center.
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