How Samsonite stands behind what it sells

2 product types in our library. Made by Samsonite Group.

Coverage by product

Full coverage: everything, parts and laborPartial coverage: some parts only, you usually pay labor
Good to know before you buy
  • The length of coverage depends on the product line; check the tag or product page.
  • Covers the first buyer or gift recipient.
  • Repairs must go through an approved Samsonite service center.
  • Airline damage isn't covered; file that with the airline at the airport.
  • You pay to ship the bag to the repair center.
  • Only Samsonite-approved repair centers can fix it, or the warranty is void.
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