How Shaw stands behind what it sells

2 product types in our library. Made by Shaw Industries (Berkshire Hathaway).

Coverage by product

Full coverage: everything, parts and laborPartial coverage: some parts only, you usually pay labor
  • FlooringRanked 5 of 18
    Full: NonePartial: to lifetimePartial covers: Structural integrity
  • Rugs & CarpetRanked 8 of 8
    Full: 1 yearNo partial coverage
Good to know before you buy
  • Labor is only covered for the first 2 years; after that Shaw supplies replacement flooring.
  • If your color is discontinued, Shaw gives a similar Shaw product.
  • Keep your sales receipt and a small leftover piece of the flooring.
  • Start with the store that sold you the carpet; a Shaw dealer must inspect it before any claim is approved.
  • Covers the original buyer's own home only, indoors; carpet on stairs is not covered.
  • Keep your receipt showing the carpet price and a small leftover piece of the carpet.
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