How Swissgear stands behind what it sells

2 product types in our library. Made by Wenger.

Coverage by product

Full coverage: everything, parts and laborPartial coverage: some parts only, you usually pay labor

Backpacks & BagsRanked 22 of 32
Full: NonePartial: to 5 yearsPartial covers: Whole bag
Luggage & BagsRanked 17 of 31
Full: NonePartial: to 6 yearsPartial covers: Whole backpack (bought on swissgear.com); Whole backpack

Good to know before you buy

Keep your receipt or order confirmation; it is required for any claim.
File online with photos of the problem; SWISSGEAR aims to resolve claims within 30 days.
Airline or shipping damage is not covered; claim with the carrier.
Covers the original buyer or someone who received it as a gift. Keep your receipt or order confirmation.
Airline damage is not covered; report it to the airline.

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