How Thermos stands behind what it sells

2 product types in our library. Made by Thermos LLC (Nippon Sanso).

Coverage by product

Full coverage: everything, parts and laborPartial coverage: some parts only, you usually pay labor
  • DrinkwareRanked 2 of 16
    Full: 5 yearsNo partial coverage
  • Drinkware & CoolersRanked 31 of 32
    Full: NonePartial: to 1 yearPartial covers: Whole product
Good to know before you buy
  • Proof of purchase may be required to confirm the country of purchase.
  • Replacements are shipped only to the country of purchase.
  • Include a short explanation and a photo of the defect when you file.
  • Keep your receipt; Thermos may ask where you bought it, and replacements ship only within that country.
  • Wear and color fading are not covered.
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