How Totes stands behind what it sells

2 product types in our library. Made by totes Isotoner.

Coverage by product

Full coverage: everything, parts and laborPartial coverage: some parts only, you usually pay labor

Good to know before you buy

Claims are by mail: send the strap and the style tag from inside the canopy, not the whole umbrella.
There is a $5 shipping and handling charge per umbrella.
You get a comparable current model, possibly in a different color.
Only umbrellas sold in the US or Canada are covered.
You mail in a piece of the Velcro strap and the white tag from inside the canopy, not the whole umbrella.
There is a $5 shipping and handling fee per umbrella.

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