How Town stands behind what it sells

2 product types in our library. Made by Town Food Service Equipment.

Coverage by product

Full coverage: everything, parts and laborPartial coverage: some parts only, you usually pay labor
Good to know before you buy
  • The warranty clock starts when Town ships the cooker, not when you buy it.
  • Clean the cooker before returning it; dirty units may be charged a cleaning fee.
  • Household rice cookers used in a business are not covered.
  • Coverage is very short: 1 month from the invoice date.
  • Send photos and a description of the problem; you must return the item before getting a replacement.
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