How Tuft & Needle stands behind what it sells

3 product types in our library. Made by Serta Simmons Bedding.

Coverage by product

Full coverage: everything, parts and laborPartial coverage: some parts only, you usually pay labor

Bed Frames & BasesRanked 6 of 19
Full: NonePartial: to 12 yearsPartial covers: Wood bed frame; Box foundation and metal base
Bedding & PillowsRanked 10 of 20
Full: NonePartial: to 3 yearsPartial covers: Adaptive Foam Pillow; Mattress topper; Zip Comfort Pillow; and more
MattressesRanked 30 of 32
Full: NonePartial: to 10 yearsPartial covers: Mattress

Good to know before you buy

Covers the original buyer only and can't be transferred.
Keep your receipt or order number as proof of purchase.
Send photos of the problem with your claim.
Using the mattress on an unsuitable bed frame, or stains and burns, can void coverage.

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