How Tumi stands behind what it sells

2 product types in our library. Made by Samsonite Group.

Coverage by product

Full coverage: everything, parts and laborPartial coverage: some parts only, you usually pay labor

Backpacks & BagsRanked 21 of 32
Full: 1 yearPartial: to 5 yearsPartial covers: Whole bag (excl. airline damage)
Luggage & BagsRanked 16 of 31
Full: 1 yearPartial: to 5 yearsPartial covers: Manufacturing defects

Good to know before you buy

Covers the original owner only, for bags bought from TUMI or an authorized dealer. Keep your receipt.
Airline and transit damage is covered only in the first year.
After year one you pay shipping to TUMI, or bring the bag to a TUMI store, where many repairs are free.
Registering with TUMI Tracer can help prove coverage if you lose your receipt.
Keep your original receipt; it's needed unless your bag is registered with TUMI Tracer.
Airline damage is only covered in the first year.

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