How Velotric stands behind what it sells
1 product type in our library.
Coverage by product
Full coverage: everything, parts and laborPartial coverage: some parts only, you usually pay labor
- Bikes & E-BikesRanked 18 of 26Full: NonePartial: to 5 yearsPartial covers: Frame and rigid fork; Battery; Motor; and more
Good to know before you buy
- Covers the first owner only.
- Velotric needs photos or video of the problem before it replaces anything.
- You usually pay to ship the part back unless Velotric agrees in writing to cover it.
- Report shipping damage within 14 days of delivery.
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