How Wyze stands behind what it sells

3 product types in our library. Made by Wyze Labs.

Coverage by product

Full coverage: everything, parts and laborPartial coverage: some parts only, you usually pay labor

LightingRanked 16 of 23
Full: NonePartial: to 3 yearsPartial covers: Wyze Bulb; Whole product (bought on wyze.com); Whole product (bought at a retailer)
Security Cameras & DoorbellsRanked 10 of 11
Full: NonePartial: to 18 monthsPartial covers: Whole product (bought on wyze.com); Whole product (retailer purchase)
Security Systems & CamerasRanked 4 of 9
Full: 18 monthsNo partial coverage

Good to know before you buy

Covers the original buyer only. Keep your receipt; claims without proof of purchase are refused.
Buy from Wyze or an authorized store; items from unauthorized resellers aren't covered.
Wyze may send a new or refurbished replacement, or give store credit instead of a refund.
After the first 30 days, only quality defects are covered.
Covers the original buyer only. Keep your receipt as proof of purchase.
Buying directly from Wyze gets 18 months; retailer purchases get 1 year.

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