Silhouette warranty for craft machines
The short version
Silhouette covers craft machines in full for 1 year, with no partial coverage after that. You don't need to register to get this coverage.
From Silhouette's published warranty, checked October 2026.
What's covered
Full coverage: everything, parts and laborPartial coverage: some parts only, you usually pay labor
Purchase5 yrs10 yrs+Full: 1 yearNo partial coverage
- Full coverageWhole machine1 year
The fine print, decoded
What it leaves out
- Accidental breaks and misuse
- Normal wear and tear
- Water damage
Good to know before you buy
- Covers the original buyer only, purchased from an authorized Silhouette dealer.
- Get a return authorization number before shipping anything back.
- You pay to ship it in; Silhouette pays to ship it back.
- Blades and cutting mats are not covered.
Where you buy it matters
How long stores give you to return it
Longest return window first, for craft machines.
- CostcoMost itemsNo fixed deadline
- NeweggMost items30 days from delivery
- WalmartConsumer electronics and PC components30 days
- Nebraska Furniture MartMidwest and Texas storesMost items30 days
- Best BuyMost items15 days from delivery
- Guitar CenterRecording devices, DJ equipment, workstation keyboards, rack signal processors, lighting and fog machines14 days
Show all 8 stores
- MichaelsGlowforge machines and filters14 days
- StaplesComputers, laptops, tablets, printers, digital cameras and other technology and business machines14 days from delivery
From each store's published return policy, using its rule for craft machines where it has one. Member and holiday extensions aren't counted. Check yours before you buy.
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