Bang & Olufsen warranty for headphones & earbuds
The short version
Bang & Olufsen doesn't cover everything, but keeps beoplay h95, h100, hx, portal and beoplay ex, eleven (registered) covered to 3 years. That full coverage is shorter than most of the 19 brands we compared, which typically cover 1 year in full. Some of this coverage only applies if you register the product.
From Bang & Olufsen's published warranty, checked October 2026.
What's covered
Full coverage: everything, parts and laborPartial coverage: some parts only, you usually pay labor
Purchase5 yrs10 yrs+Full: NonePartial: to 3 years
- Partial coverageBeoplay H95, H100, HX, Portal3 years
- Partial coverageBeoplay EX, Eleven (registered)Only if you register3 years
- Partial coverageBeoplay E8, EQ2 years
- Partial coverageBeoplay EX, Eleven1 year
Good to know before you buy
- Register Beoplay EX or Eleven in the Bang & Olufsen app to get 3 years instead of 1.
- Buy from Bang & Olufsen or an authorised B&O partner to be covered.
How other brands compare for headphones & earbuds
- 1. Bowers & Wilkins32/100 · Full: 2 years
- 2. Denon32/100 · Full: 2 years
- 3. JLab32/100 · Full: 2 years
- 4. Razer32/100 · Full: 2 years
- 5. Sennheiser32/100 · Full: 2 years
Where you buy it matters
How long stores give you to return it
Longest return window first, for headphones & earbuds.
- CostcoMost itemsNo fixed deadline
- BJ's Wholesale ClubMost items365 days
- Kohl'sMost items90 days
- Sam's ClubElectronics such as TVs, computers and speakers90 days
- ScheelsMidwest and Mountain West storesMost items90 days
- CrutchfieldMost items60 days
Show all 22 stores
- Guitar CenterMost items45 days
- B&H PhotoMost items30 days from delivery
- NeweggMost items30 days from delivery
- TargetElectronics and entertainment (not Apple or Beats)30 days
- VerizonMost items30 days
- WalmartConsumer electronics and PC components30 days
- Electronic ExpressTennessee storesMost items30 days
- Nebraska Furniture MartMidwest and Texas storesMost items30 days
- P.C. Richard & SonNortheast storesMost items30 days
- RC WilleyMountain West storesElectronics30 days from delivery
- Best BuyMost items15 days from delivery
- GameStopMost items15 days
- CuracaoSouthwest storesMost items15 days
- StaplesOpened headphones, headsets and earbudsNo returns
- SweetwaterSoftware, authorization keys, earphones and in-ear products, tubes, replacement speakers and parts, turntable cartridges and styliNo returns
- BrandsMart USASoutheast storesGaming consoles, gaming PCs, drones; opened headphones, Apple, Bose and Sonos productsNo returns
From each store's published return policy, using its rule for headphones & earbuds where it has one. Member and holiday extensions aren't counted. Check yours before you buy.
Other things Bang & Olufsen makes
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