Hailo warranty for ladders
The short version
Hailo doesn't cover everything, but keeps aluminium and steel parts (home use) and aluminium and steel parts (commercial use) covered to 10 years. That full coverage is the same as most of the 7 brands we compared, which typically cover nothing in full. You don't need to register to get this coverage.
From Hailo's published warranty, checked October 2026.
What's covered
Full coverage: everything, parts and laborPartial coverage: some parts only, you usually pay labor
Purchase5 yrs10 yrs+Full: NonePartial: to 10 years
- Partial coverageAluminium and steel parts (home use)10 years
- Partial coverageAluminium and steel parts (commercial use)3 years
The fine print, decoded
What it leaves out
- Accidental breaks and misuse
- Water damage
Good to know before you buy
- Keep your original receipt; it must be sent with the product.
- The ladder must still show its serial number.
- Hailo sends a prepaid return label for valid claims.
- Normal wear and tear isn't covered.
How other brands compare for ladders
- 1. Gorilla Ladders45/100 · Full: None
- 2. Little Giant45/100 · Full: None
- 3. Cosco35/100 · Full: None
- 5. Xtend & Climb23/100 · Full: None
- 6. Louisville Ladder13/100 · Full: None
Where you buy it matters
How long stores give you to return it
Longest return window first, for ladders.
- CostcoMost itemsNo fixed deadline
- Sam's ClubMost itemsNo fixed deadline
- Harbor FreightMost items90 days
- Lowe'sMost items90 days
- The Home DepotMost items90 days
- WalmartMost items90 days
Show all 17 stores
- Blain's Farm & FleetUpper Midwest storesMost items90 days
- Theisen's Home Farm AutoUpper Midwest storesMost items90 days
- Northern Tool + EquipmentMost items60 days from delivery
- Family Farm & HomeGreat Lakes storesMost items60 days
- Ace HardwareMost items30 days
- Do it BestMost items30 days
- Tractor SupplyMost items30 days
- Murdoch's Ranch & Home SupplyMountain West storesMost items30 days
- Rural KingMidwest storesMost items30 days
- SutherlandsSouth Central storesMost items30 days
- Wilco Farm StoresPacific Northwest storesMost items30 days
From each store's published return policy, using its rule for ladders where it has one. Member and holiday extensions aren't counted. Check yours before you buy.
Work at Hailo and see something out of date? Send us the current terms and we'll check and update this page.Suggest a correction
I-BUY.AI isn't paid by any brand, and ratings can't be bought. How we rate warranties