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Branch warranty for office chairs

45/100 Warranty ScoreRanked 4 of 26 brands
The short version

Branch doesn't cover everything, but keeps elevate chair and ergonomic chair and ergonomic chair pro covered for life. That full coverage is the same as most of the 26 brands we compared, which typically cover nothing in full. You don't need to register to get this coverage.

From Branch's published warranty, checked October 2026.

What's covered

Full coverage: everything, parts and laborPartial coverage: some parts only, you usually pay labor
Purchase5 yrs10 yrs+Full: NonePartial: to lifetime
  • Partial coverageElevate ChairLifetime
  • Partial coverageErgonomic Chair and Ergonomic Chair Pro7 years
  • Partial coverageBistro, Daily, Softside, Guest, Task and Aire chairs5 years
  • Partial coverageFabrics3 years
The fine print, decoded

What it leaves out

  • Accidental breaks and misuse
  • Water damage
Good to know before you buy
  • Covers the original buyer only and cannot be transferred. Keep your receipt.
  • Bought from Amazon, West Elm or another authorized store? Register within 7 days or keep proof of purchase.
  • Items from eBay, Facebook Marketplace or other third-party sellers are not covered.
  • Coverage only applies in the continental US and Canada.

How other brands compare for office chairs

Compare all 26 brands
Where you buy it matters

How long stores give you to return it

Longest return window first, for office chairs.

  1. CostcoMost itemsNo fixed deadline
  2. Sam's ClubMost itemsNo fixed deadline
  3. StaplesMost itemsNo fixed deadline
  4. BJ's Wholesale ClubMost items365 days
  5. TargetMost items90 days
  6. WalmartMost items90 days
Show all 23 stores
  1. Crate & BarrelMost items30 days from delivery
  2. WayfairMost items30 days from delivery
  3. American Furniture WarehouseMountain West storesMost items30 days from delivery
  4. Nebraska Furniture MartMidwest and Texas storesMost items30 days
  5. RC WilleyMountain West storesMost items30 days from delivery
  6. SteinhafelsWisconsin storesMost items15 days from delivery
  7. American Signature Furniture (Value City Furniture)Most items7 days from delivery
  8. Bernie & Phyl'sNew England storesMost items7 days from delivery
  9. Jordan's FurnitureNew England storesMost items7 days from delivery
  10. Star FurnitureTexas storesMost items7 days from delivery
  11. Slumberland FurnitureUpper Midwest storesMost items5 days from delivery
  12. HavertysSouth storesMost items3 days from delivery
  13. Levin FurnitureWestern Pennsylvania and Ohio storesMost items3 days from delivery
  14. Mor Furniture for LessWest storesMost items48 hours from delivery
  15. Furniture Row (Denver Mattress)Most itemsNo returns
  16. Living SpacesWest storesCustom special orders, as-is items, cribs, robotic massage chairsNo returns
  17. Raymour & FlaniganNortheast storesMost itemsNo returns

From each store's published return policy, using its rule for office chairs where it has one. Member and holiday extensions aren't counted. Check yours before you buy.

Other things Branch makes

Everything Branch makes
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