Tractive warranty for pet supplies
The short version
Tractive doesn't cover everything, but keeps tracker (excluding battery and accessories) covered to 2 years. That full coverage is the same as most of the 23 brands we compared, which typically cover nothing in full. You don't need to register to get this coverage.
From Tractive's published warranty, checked October 2026.
What's covered
Full coverage: everything, parts and laborPartial coverage: some parts only, you usually pay labor
Purchase5 yrs10 yrs+Full: NonePartial: to 2 years
- Partial coverageTracker (excluding battery and accessories)2 years
The fine print, decoded
What it leaves out
- Accidental breaks and misuse
- Batteries
Good to know before you buy
- Have your tracker ID ready; it is printed on the back of the tracker.
- The battery wears out over time and is not covered.
- Tractive sends a replacement tracker rather than repairing yours, and your subscription moves to the new one.
How other brands compare for pet supplies
- 1. Gunner75/100 · Full: Lifetime
- 2. Kurgo75/100 · Full: Lifetime
- 3. Ruff Land45/100 · Full: None
- 4. Big Barker35/100 · Full: None
- 5. Dogtra32/100 · Full: 2 years
Where you buy it matters
How long stores give you to return it
Longest return window first, for pet supplies.
- CostcoMost itemsNo fixed deadline
- Sam's ClubMost itemsNo fixed deadline
- BJ's Wholesale ClubMost items365 days
- TargetMost items90 days
- WalmartMost items90 days
- Blain's Farm & FleetUpper Midwest storesMost items90 days
Show all 17 stores
- Theisen's Home Farm AutoUpper Midwest storesMost items90 days
- Best BuyHearing aids and pet training devices60 days from delivery
- PetcoPrescription pet food60 days
- PetSmartPet electronics (collars, fencing, training), grooming tools, filters and pumps, non-prescription medications and vitamins, calming products, and flea and tick products costing $10 or more60 days
- Family Farm & HomeGreat Lakes storesMost items60 days
- HomeGoodsMost items30 days
- KrogerMost items30 days
- Ross Dress for LessMost items30 days
- Fry's Food & DrugArizona storesMost items30 days
- Rural KingMidwest storesMost items30 days
- Wilco Farm StoresPacific Northwest storesMost items30 days
From each store's published return policy, using its rule for pet supplies where it has one. Member and holiday extensions aren't counted. Check yours before you buy.
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