Chaco warranty for sandals
The short version
Chaco doesn't cover everything, but keeps whole product covered to 5 years. That full coverage is the same as most of the 4 brands we compared, which typically cover nothing in full. You don't need to register to get this coverage.
From Chaco's published warranty, checked October 2026.
What's covered
Full coverage: everything, parts and laborPartial coverage: some parts only, you usually pay labor
Purchase5 yrs10 yrs+Full: NonePartial: to 5 years
- Partial coverageWhole product5 years
The fine print, decoded
What it leaves out
- Normal wear and tear
- Tears
Good to know before you buy
- Keep your receipt showing when and where you bought them; it is needed for every claim.
- You pay to ship the sandals to Chaco (insured parcel).
- Claims can take 6 to 8 weeks.
- Only pairs bought from Chaco or authorized US retailers are covered.
How other brands compare for sandals
Compare all 4 brandsWhere you buy it matters
How long stores give you to return it
Longest return window first, for sandals.
- CostcoMost itemsNo fixed deadline
- NordstromMost itemsNo fixed deadline
- BackcountryMost items90 days from delivery
- Kohl'sMost items90 days
- REIMost items90 days
- TargetMost items90 days
Show all 27 stores
- WalmartMost items90 days
- Big 5 Sporting GoodsWestern US storesMost items90 days
- ScheelsMidwest and Mountain West storesMost items90 days
- Academy Sports + OutdoorsMost items60 days
- Bass Pro ShopsMost items60 days
- HibbettMost items60 days
- JCPenneyMost items60 days
- Road Runner SportsMost items60 days
- Shoe CarnivalMost items60 days
- ZapposMost items60 days from delivery
- Foot LockerMost items45 days
- Nordstrom RackMost items40 days
- Bloomingdale'sMost items30 days from delivery
- Dillard'sMost items30 days
- Macy'sMost items30 days from delivery
- Ross Dress for LessMost items30 days
- Saks Fifth AvenueMost items30 days from delivery
- Urban OutfittersMost items30 days from delivery
- BelkSoutheast storesMost items30 days
- Gabe'sEastern US storesMost items30 days
- Sun & Ski SportsTexas and Southeast storesMost items30 days
From each store's published return policy, using its rule for sandals where it has one. Member and holiday extensions aren't counted. Check yours before you buy.
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