How Cross stands behind what it sells

1 product type in our library. Made by A.T. Cross Company.

Coverage by product

Full coverage: everything, parts and laborPartial coverage: some parts only, you usually pay labor

Pens & Writing InstrumentsRanked 1 of 6
Full: NonePartial: to lifetimePartial covers: Pen mechanism; Mechanism (Foundry, Lume, Prism, Ashford); Stylus electronics (Tech Pro, Townsend stylus)

Good to know before you buy

You pay shipping and insurance to send the pen, plus a $20 processing fee per pen.
Keep proof of purchase from Cross or an authorized retailer; secondhand pens are not covered.
Claims are only accepted through the Cross online warranty portal.
Engraving is not covered, and replacement pens come without engraving.

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